Our prices

New: Service Card “Klausen Card – alps & wine”

So many services with just one card!

Our service card combines the mobility and museum offer of the 7 day card ‚museummobil Card‘ and it also offers a raft of events all year round, including public transport in South Tyrol, free entry to over 80 museum in the whole province, use of our ‚Ski-Safari‘ winter shuttle service, hikes and snowshoe excursions, wine and grappa tastings and much, much more.

The new “DolomitiMobil Card” (Funes) presents new and exciting offers which can be used by all “KlausenCard” holders, too.

www.klausencard.info

Prices and discounts

The prices apply for a minimum stay of 4 nights per apartment and night.

The prices include: Bed linen, hand and bath towels, fully equipped kitchen, TV and radio, electricity and heating, bread service and the final cleaning and any fees and taxes, with the exception of local tax.

The amount of local tax is calculated based on the municipal regulation at the time of the stay (january 2024: Euro 2,40 per day and person above 14 years of age).

Free internet access.

Baby equipment is available free of charge upon request.

Pets

Pets are not allowed in our holiday flats!

Reservation 

Please note: The booking becomes binding at a payment of a deposit for confirmation (booking guarantee) and the transmission of the booking confirmation. In case of cancellation, the deposit will not be reimbursed.

Terms of payment

Deposit: We welcome written reservations via e-mail. The reservation will be confirmed once the deposit has been paid.

Please fill in your name as the purpose of payment.

In case of cancellation, the deposit will not be reimbursed.

The fee for final cleaning is already included in the price.

Bank details:
Name of bank: Cassa Raiffeisen di Villandro
Name of the account holder: Alois Hofer
IBAN: IT 29 Y 08113 59140 000302208351
SWIFT-BIC: RZSBIT21213

Payment:  Please pay cash on site.

Arrival and departure

Arrival: On arrival day, we expect you starting from 14 clock. Of course, you can also arrive earlier, but the apartment will ready for you only at 14 clock. In case of a delay, we look forward to receiving a message from you.

Departure: On departure day, please leave your holiday apartment not later than 9 clock. Other times are possible upon request.

Cancellation

Cancellation conditions according to Art. 1382 Civil Code

According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw according to following cancellation conditions as defined in art. 1382 (Civil Code):

You may cancel your reservation until 3 months prior to arrival without any cancellation fee. We will retain only the deposit. In case of a cancellation between 3 months and 4 weeks before arrival and the booked day of arrival we will charge a cancellation fee of 3 days of the total price. For a cancellation until 4 weeks before arrival we will charge a cancellation fee of 70% of the total booking price.

In case of “no show” or early departure, the guest is required to fully pay for the entire booking period.

Please inform us in advance if you are unable to take your holiday.

Cancellation insurance

We are looking forward to your visit.

However, we recommend that together with the booking of your stay you close a “Cancellation Insurance”. This way, cancellation fees are covered and you can happily look forward to your vacation. Further information about costs and details of the “cancellation insurance” are available here>>>

Exclusion of liability

We strive to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes without notice or to amend the information. Only the specific service offer or the booking confirmation is binding. For external links we can – despite careful control – assume no liability. For the content of linked pages exclusively their operators are responsible.

Privacy

According to the legal decree no. 196/2003, we inform you that your data will be used and stored for processing your inquiry and will not be divulged or communicated to third parties. In terms of data processing you have all rights in art. 7, legislative decree no. 196/2003. Right holder: Alois Hofer.

Further information on your rights are available here

Please note

We specifically refer to the legal provisions Art. 45-67 of the Italian Consumer Protection Code 206/2005.
Mandatory information according to the EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online dispute resolution for consumer disputes (ODR) to the European Commission:
ec.europa.eu/consumers/odr/